More patient feedback, and more honest reviews.
The patient feedback and reputation infrastructure for UK dental clinics. Invite every patient to share their experience, catch problems early, and grow your Google reviews, fairly.
30-day free trial · No card required · Live in minutes
Smile Dental London
How was your visit today?
New review
+1 ★★★★★
Follow-up sent
“Hi Jane, can we make it right?”
What is Review Your Doctor?
Review Your Doctor is patient feedback and Google review management software for UK healthcare businesses. Teams can share branch feedback links and QR posters, manage private feedback, send appointment-based review invitations and respond to Google reviews after connecting an authorised Google Business Profile.
Read product questions and answersSee it working in 5 minutes
A quick walkthrough of the whole loop: the QR scan a patient sees, the Google review handoff, the private feedback alert your manager gets, and the dashboard you run it all from.
30-day free trial · No card required
How it works
One scan, one tap, one choice. Every patient decides whether to share publicly on Google or privately with the clinic.
Scan the QR poster
A branded A4 poster sits at reception. Patients scan with their phone. No app, no login. Your unique link never changes.
Tap a rating
One screen, five big stars. The only decision a patient makes.
Choose how to share
Every patient is then asked the same thing: leave a public Google review, or send private feedback to the clinic.
Manager follows up
Private feedback triggers an instant alert to your manager so you can reach out and make it right, quickly and professionally.
Fair by design
We never block, filter, or suppress reviews. Every patient can post publicly on Google, whatever their rating.
Everything you need to win patient trust
From the QR scan to the resolved conversation, one system runs your whole reputation loop.
Capture more feedback
Every visit becomes a chance to hear from patients, by name, not just the unhappy few who post unprompted.
Instant private alerts
Concerns reach your manager's email inbox the moment they're submitted, so you can resolve issues before they escalate.
How it worksAutomated follow-ups
Design a branded email once. Tick feedback as checked and personalised follow-ups send themselves under your clinic's name - patient replies land straight in your inbox.
How it worksInvite every patient to review
Share a neutral Google review invitation without selecting patients by satisfaction or rating. Patients choose whether to post publicly.
Live reputation dashboard
Ratings, trends and a filterable to-do list of every conversation, updating in real time, from 30 days to all time.
Send paid receipts by email
Patient paid at the desk? Email a branded PDF receipt in seconds, from your clinic's name - replies and questions come back to your inbox, and a feedback invite is built in.
How it worksOne record per patient
Visits, payments and feedback merge into a single patient record automatically. Returning patients are recognised by email, never duplicated.
Case timelines for every concern
Every piece of private feedback becomes a case: calls, notes, emails and replies in one timeline, with response-speed tracking.
Billing & support built in
Download PDF invoices, track payments, and message our team directly from your dashboard whenever you need help.
Built on trust and compliance
We do not block, filter, or suppress reviews.
Designed as a trust-first, healthcare-adjacent product, not a generic review funnel.
Cookie consent
Non-essential cookies stay off until the user opts in.
Minimal data
Contact details are collected only when a patient chooses to share them.
No medical data
We never request treatment or health information.
Reviews never gated
Every patient can post publicly on Google, whatever their rating.
Simple pricing
Every plan starts with a 30-day free trial of everything. No card, no setup fee, cancel anytime. Branch limits follow your selected plan.
Starter
Get more Google reviews
- Up to 3 active branches per business
- Branded QR poster patients scan
- Smart review funnel to Google
- Private feedback inbox with alerts
- Live reputation dashboard
Growth
Win back unhappy patients
- Everything in Starter
- Up to 5 active branches per business
- Automated follow-up emails
- Resolve centre with case timelines
- Emails sent under your clinic's name
Pro
Run your front desk
- Everything in Growth
- Up to 10 active branches per business
- Patient billing: send paid receipts by email
- Patient history: visits, bills and feedback in one place
- Revenue and payment analytics
Frequently asked questions
What is Review Your Doctor?+
Review Your Doctor is patient feedback and Google review management software for UK healthcare businesses. Teams can share branch feedback links and QR posters, manage private feedback, send appointment-based review invitations and respond to Google reviews after connecting an authorised Google Business Profile.
Who is Review Your Doctor for?+
It is designed for UK dental clinics, private clinics and independent healthcare practices. Owners can manage multiple businesses, each with its own branches, customers and team access.
Can I read and reply to Google reviews from the dashboard?+
Yes. Connect the Google account authorised to manage your Business Profile, choose your profiles and match them to branches. Reviews and ratings are synchronised to the dashboard. You can draft a reply, review it and explicitly approve publication on Google. Updates depend on Google access, profile eligibility and sync completion.
Are public Google reviews available to every patient?+
Yes. Every rating receives the same public Google review option when a branch review link is configured, alongside private feedback and a skip option. Review Your Doctor does not hide the public review option based on a patient's rating. A private submission is separate from a review posted on Google.
When can appointment review invitations be sent?+
On an eligible plan, a branch can request a review after each completed appointment, after every chosen number of completed sessions, or when treatment is marked finished. Teams configure a delay and a minimum interval between requests for the same customer across the business. Email sending requires a configured sender and enabled branch rules.
Can each branch have its own Google profile?+
Yes. Google profiles can be matched to individual branches. Owners can manage the business, while assigned managers work within their authorised branch scope. Plan limits apply to active branches per business.
How much does Review Your Doctor cost?+
Monthly plans are Starter at £49.00 for up to 3 active branches, Growth at £59.00 for up to 5, and Pro at £69.00 for up to 10. See the current pricing section for included features and contact us about a group of independent practices.
Does it connect to Jane, Cliniko or Fresha?+
Ready-to-use Jane, Cliniko and Fresha integrations are not currently offered. Teams can enter customers and appointments manually. Contact us to discuss your booking system and required data before agreeing an integration.
What information is needed to request a review?+
For email invitations, teams need a customer email address, the relevant branch and a completed appointment or treatment marker. The invitation rule and sender must be configured. Private feedback can include contact details supplied by the patient. Patients should avoid including clinical or sensitive treatment details in feedback.
Where can I find privacy and data-processing information?+
Our Privacy Policy, Terms of Service and Data Processing Agreement describe how the service handles personal data and the responsibilities of the healthcare business. Review these documents before entering customer information or enabling email invitations.
Start collecting better reviews this week
Sign up in two minutes. We'll review your clinic and have you live with a branded QR poster shortly after.
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